Olive Garden – Exceptional Customer Service


On 15 October 2013 we ordered dinner for take-out from Olive Garden in Coralville, Iowa. When we got home, we realized the Ravioli di Portobello didn’t have any sauce.

We called the store and explained what happened. The person answering the phone suggested we talk to the manager. The manager asked what we had ordered and where we lived, the offered to have the entire dinner delivered.

“You don’t deliver, though, do you?” I asked, wondering how they would get the food to us.

The manager said she’d get one of her employees to deliver the dinner to us. We received the entire dinner within minutes.

We also were given a $30 gift certificate.

Now that’s amazing service!

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