For years, some retailers have falsely claimed that they can’t provide a refund for software products because a federal law prohibits returns of software.
Most consumers don’t know any better, so they take a loss on software that’s been falsely advertised, poorly written, or not compatible with their computer.
South Korea’s Fair Trade Commission has ordered Apple to change their “no-refund” policy for software sold through the App store:
Apple and Google have been ordered by South Korea’s Fair Trade Commission to revise their “no-refund” app store policies in addition to a number of other provisions, reports The Korea Herald. In response to the ruling, Apple reportedly stated that it would consider applying a revised App Store policy worldwide, with Korean officials requiring that Apple send a notice users when its terms and conditions have changed.
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